Entrust™ Instant ID Software (formerly TruCredential) is a solution for creating, issuing, and managing secure ID cards and credentials allowing organizations to meet a wide range of application requirements — from basic photo ID cards to high-assurance credentials.
Please click on the below button for Service and Support for Instant ID (including How-to-Videos):
Do not install Entrust Instant ID software on a computer that also runs other Datacard® Suite software. Entrust Instant ID software uses a custom version of software to provide smart card personalization, and its components overwrite any components currently installed. As a result, the existing software installation no longer works. Remove software before installing Entrust Instant ID software. Earlier versions of Entrust Instant ID software used custom Syntera® Customization Suite (SCS) software components, which also must be removed.
Do not install Entrust Instant ID software on a computer that also runs Datacard® ID Works® identification software or Datacard® IDCentre™ software, if the two software applications connect to the same database table and columns.
Software Requirements
A system running Entrust Instant ID must meet the requirements described in this section.
Operating Systems
Entruste Instant ID software supports the following 64-bit operating systems with the latest service pack installed:
*Smart card is not supported for SP/CP printers connected by USB cable to the Windows 7 operating system.
Operating Systems for Mobile Enrollment
Browsers
For best results, maximize the browser window when using Entrust Instant ID software.
Databases
The internal H2 database created when you installed Entrust Instant ID software
External databases that use one of the following database managers:
Refer to the online Help for information about how to connect Entrust Instant ID software workflows to database tables, and for database actions that are supported.
Hardware Requirements
